Frequently Asked Questions

If you have a question about our terrain, we hope you find the answer below. If you have a question that is not listed, please contact us.

Q1: Where is the best place to buy your terrain?

A1: There are three ways to purchase our terrain...(1) you can buy it here at our Online Store, (2) you can buy it on an auction at eBay, (3) or you can order it by mail.

Q2: What are the bases of your terrain made from?

A2: The bases for all of our terrain are made from 0.25 inch thick tempered hardboard.

Q3: What if I don't like it after I've bought it?

A3: We do our best to provide photos on the website that give you a good idea of what you're buying. We're confident that you'll love our terrain and enjoy gaming with it, so we provide a full 30 day money back 100% satisfaction guarantee. If for any reason, you decide you don't like an item, you can contact us for instructions on how to return it. (Please see our 100% Satisfaction page for details.)

Q4: How long will it take to get my terrain?

A4: We ship using the US Postal Service's Priority Mail Service. That means you'll usually get your order within 2 or 3 days. (Please see our Shipping page for details.)